A high performance culture is key to unlocking the goals your company sets out to achieve. Imagine going out onto the rugby field – do you want to be joined by a team determined to win or one that is there for the sake of it? It’s the same for business – you want a team that strives to innovate, compete and outshine your competitors. Having a culture geared on high performance and motivation is pivotal. Here are 6 important points to focus on to develop a high performance culture.
One of the main themes that we discuss on this site is employee engagement. Why? Because it is one of the foundation blocks. We cannot stress enough how it helps your company and it is something found in every high performance culture.
2. Goal setting
Setting goals is essential – it gives your employees a clear aim and objective they can work towards. This helps to focus and motivate your team and keeps them going even when work gets difficult. It also creates accountability and allows you to measure your performance. Without proper goals, even employees with high engagement will not perform at their best as they do not have a clear direction. Simply put, high quality goal setting reduces wasted efforts and aligns output in a productive direction.
3. Career development
An important part of making employees motivated and engaged is through career development. Employees want to know how their career can progress. This is especially true for younger employees who are willing to work harder and even for less pay with the promise of future career advancement. One great albeit extreme example for this is law interns, many of whom are willing to work for free in order to get a training contract.
Used alongside goal setting, employees will have a clear idea on how their hard work will pay off. This will boost the morale in your organisation and motivate your employees. To maximise this, management plays a key role, which brings us to our next point: Leadership.
4. Leadership & Teamwork
Leaders must be able to communicate the vision and mission of the company well. A leader should ensure that the employees are align with the company and be able to motivate their colleagues. A good leader is also integral to facilitating the use of goal setting. They must be able to identify the strengths and weaknesses of their employees and maximise their potential in the company. Good leaders care about their employees by recognising their achievements and taking the time to develop their skills and training them. They are also unafraid of constructive criticism and will act on it.
Leaders are also pivotal in facilitating teamwork. When employees work well together, they accomplish more than the sum of the parts. As teams come together and exchange ideas, they can come up with innovative ways to solve problems. Work also gets done faster and more efficiently when there is appropriate division of the workload and mutual accountability. It is truly inspiring to see a team of synchronized people go full speed on a task or project. Making sure this happens at your company is essential.
5. Rewarding Employees
It is important that staff are adequately and fairly compensated. Having engaged employees can only go so far if they feel they are not appreciated or properly incentivised for their work. One thing to note is that managers should explore different compensation models depending on the nature of the job. For example, sales employees should have at least some commission based pay to incentivise them to sell more of the product or service. Used alongside goal setting, this can build a high performance culture as employees strive to achieve their goals and attain their rewards.
Rewarding employees also goes further than just fair compensation. HR managers should look to other means including benefits and covering more healthcare costs. Benefits can not only make your employees feel appreciated, they can boost engagement, lower turnover and improve the morale of the company.
6. Happy Employees
Lastly, happy employees are good for business. They typically make better decisions, are more innovative, loyal and provide better customer service. This links back to culture again, where it is not only linked to high performance but also the mood and morale of the company. Leaders should strive to develop a high performance culture as well as keep a positive morale amongst their staff. Happy employees ensure that your customer always receives a smile when dealing with your brand and also generates a positive energy in the office.